2500 Pellet Stove
The new Osburn 2500 pellet stove is an entry-level appliance, roughly comparable to the 3000 model, whose appearance is more like that of a conventional wood stove. Although slightly different in some respects than its congener, it still retains the same distinctive signs of the brand.
This pellet stove is made from high-quality materials : Canadian steel of a higher grade, glass ceramic imported from Germany, heat exchangers made of stainless steel and thermosetting powder paint. Despite these real assets, worthy of a remarkable design, this product is offered at a very competitive price in addition to being eligible for certain credits and programs (government incentives).
Responding largely to the next highest standards of solid fuels and environmental protection, the Osburn 2500 has an incredibly low average of particles emission rate below 0.96 g/h .
Thanks to easy installation , intuitive electronic control and easy to use thermostatic control, the Osburn 2500 is for anyone who wants nothing complicated. It is also easy to clean with access to removable components without tools.
*Any installation must be done according to the data and drawings detailed in the owner’s manual.
80% of the last 36 product owners who have registered their warranty are satisfied with this product.
Shipping / Freight / Return Info
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Same-Day / 24 hour shipping
Same-Day/24 hour shipping - If we have the product in stock, we can ship
same day if ordered before 12pm Monday - Friday (CST).
Freight Claims Policy
Please follow these very important steps when it comes to Freight Items that are damaged or missing
- Open and inspect the order while the delivery driver is present. If delivery driver does not provide sufficient time to do so, please notate the delivery receipt.
- By signing the delivery receipt without noting any damage or missing items, you confirm that your order arrived complete and in excellent condition.
- Record any damage or missing pieces directly on the delivery receipt.
- Do not discard damaged item(s) or any original packaging. For severe damage, write “Refused due to damage” on the delivery receipt and contact us immediately.
- Report any damage within two business days, including delivery details and photos showing the issue
- Damaged item(s) must be returned within 30 days. Failure to return them will result in a charge to the original payment method.
Return Merchandise Authorization Policy
Please follow these very important steps when Returning Items. Contact our team.
- Submit your return request within 30 days of delivery.
- You will receive an email within 1-2 business days confirming whether your return request has been approved or denied.
- Please also note that a 20% restocking fee may apply to approved returns
- If approved, you will receive an itemized Return Authorization, return shipping labels (if requested), and detailed instructions within 1–2 business days
- From the date this email is received, you will have 14 days to return the product.
- Once our distributor receives and inspects the returned item(s), your refund will be issued within 1–2 weeks
- Items returned outside of this process or time frame are not eligible for a refund.