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- Description
- Features
- Which Fireplace Do I Need?
- Specifications
- Manuals / Catalogs
- FAQ
- Shipping / Freight / Return Info
Majestic Pier: a gas fireplace with a view from three sides
The Majestic Pier is a three sided direct vent gas fireplace for the end of a half wall. It comes 36 inches wide, with a 33 inch viewing window. Glass on three sides keeps the flames in view as you move around the room. Only the back meets the wall. It can separate living and dining areas without closing off the space.
It is set up for natural gas, and a propane conversion kit is on the page. Direct vent means a sealed pipe runs to the outside. It brings in air for the fire and carries the exhaust out, so the fire never uses the air in your room. It lights with a button. It puts out up to 38,000 BTU for warmth in an open living space. On the page you pick the two black fronts and the black end panel. You can add a brick or black glass liner, colored fire bed glass, and a touchscreen remote. Want a fire between two rooms? See the Majestic See-Through 36 gas fireplace. The Majestic Pier ships free from My Cozy Outdoors with No Sales Tax (except WY) and the full manufacturer warranty.
Features
- Direct Vent Technology: Uses outside air for combustion, expelling 100% of the combustion exhaust and by-products.
- Three-Sided Viewing: Lets you enjoy the fire from multiple angles and multiplies your design options in a unique pier style.
Which Fireplace Do I Need?
Fireplace Finder
Answer a few quick questions and we’ll show you the right kind of fireplace for your home or backyard, plus the models that fit.
Where will your fireplace go?
What kind of fire do you want outside?
How do you want it built?
Outdoor fireplaces come two ways: a finished piece you set in place, or a firebox that gets built into a wall.
How big a fireplace do you picture?
Measured by the width of the fire opening, or of the whole unit for ready-made pieces.
What kind of fire do you want?
Not sure yet? Pick “Help Me Choose” and we’ll ask two easy questions.
Do you have natural gas at home, or would you use a propane tank?
Which sounds most like you?
What type of unit do you picture?
Can a vent pipe go through an outside wall or the roof?
Gas fireplaces either vent outside (direct vent) or need no vent at all (vent-free).
What matters most to you?
How big is the space you want to heat?
Enter the square feet of the room, or of the open area the fire will warm.
sq ft
×
What are your winters like?
How tall are the ceilings?
How well insulated is the space?
Is it an open floor plan?
How will you use the heat?
Which look do you like best?
|
Specifications
PIER-DV36IN
Pier 36 (PIER-DV36IN)
| Specification | Value |
|---|---|
| BTU/hr Input | 38,000 |
| Viewing Area | 33 x 21-5/8″ |
| Framing Depth | 23″ |
| Framing Height | 38-1/8″ |
| Framing Width | 40″ |
Manuals / Catalogs
- PIER-DV36IN (HNG) – Architect Guides
- PIER-DV36IN (HTL) – Architect Guides
- PIER-DV36IN (MAJ) – Architect Guides
- Mantels Shelves and Surrounds – Product Brochures
- Multi-sided Fireplaces (MAJ) – Product Brochures
- Multi-sided Fireplaces (Canadian French) (MAJ) – Product Brochures
- PIER-DV36IN – CAD Drawings
- Pier – CSI Specifications
- IntelliFire Touch IFT-RC150 – Accessory Manuals
- IntelliFire Touch IFT-RC400 / IFT-ACM – Accessory Manuals
- IntelliFire Touch IFT-RC400 – User Guide – Accessory Manuals
- IntelliFire Touch IFT-ACM – Accessory Manuals
- GFK-160A Blower System – Accessory Manuals
- IntelliFire app User Guide – Accessory Manuals
- IntelliFire app Quick Start Guide – Accessory Manuals
- Wi-Fi Module Installation instructions – Accessory Manuals
- IFT Field Service Guide – Accessory Manuals
- IntelliFire Touch IFT-RC150 – Accessory Manuals
- GFK-160C – Accessory Manuals
- See-Through/Pier – Installation Manuals
- See-Through/Pier – Owner’s Manual
- PIER-DV36IN – Service Parts
FAQ
What makes the Pier a three-sided fireplace?
Glass wraps three faces of the firebox, leaving only the back to meet a stub wall or cabinetry. Majestic calls it a fireside experience you can walk around, and that is accurate; the fire projects out into the room and stays in view as you move through the space.
Can this fireplace break up an open floor plan?
That is its specialty. Set into a low partition, it partitions your space or anchors multiple rooms at once, defining a dining zone from a living zone without building a solid wall. Of all our multi-sided fireplace designs, this is the one architects reach for in open plans.
How many seats get a view of the fire?
Nearly all of them. With three glazed sides, the flames stay visible from most of the room at once, which is the quiet advantage over a flat-front unit that plays to a single sofa. In a large gathering space, nobody ends up staring at the back of a fireplace.
What are its output and viewing dimensions?
The Pier 36 carries a 38,000 BTU per hour input with a 33 by 21-5/8 inch viewing area. That is enough fire to hold its own at the center of a big open space, where a smaller flame picture would read as a lightbox rather than a proper hearth.
How do you frame a firebox open on three sides?
It builds into a peninsula or stub wall rather than a flat wall cavity: plan on 23 inches of framing depth, 38-1/8 inches of height, and 40 inches of width. The chase behind it carries the vent run, so the three glass faces stay clean and completely unobstructed.
Should the Pier's styling go authentic or modern?
It is offered in either authentic or modern styling, so the choice follows the room. In a farmhouse great room the authentic treatment feels like a built hearth; in a loft the modern face turns the fireplace into sculpture. The three-sided geometry carries both looks equally well.
Can you walk all the way around it?
Almost. Three sides are glass and open to the room, while the fourth ties into the partition that carries gas and venting, so foot traffic flows around the fireplace naturally. Think big, deliver bigger is how Majestic pitches it, and in person that walk-around presence is what sells people.
Shipping / Freight / Return Info
Same-Day / 24 hour shipping
Same-Day/24 hour shipping - If we have the product in stock, we can ship same day if ordered before 12pm Monday - Friday (CST).Freight Claims Policy
- Open and inspect the order while the delivery driver is present. If delivery driver does not provide sufficient time to do so, please notate the delivery receipt.
- By signing the delivery receipt without noting any damage or missing items, you confirm that your order arrived complete and in excellent condition.
- Record any damage or missing pieces directly on the delivery receipt.
- Do not discard damaged item(s) or any original packaging. For severe damage, write “Refused due to damage” on the delivery receipt and contact us immediately.
- Report any damage within two business days, including delivery details and photos showing the issue
- Damaged item(s) must be returned within 30 days. Failure to return them will result in a charge to the original payment method.
Return Merchandise Authorization Policy
- Submit your return request within 30 days of delivery.
- You will receive an email within 1-2 business days confirming whether your return request has been approved or denied.
- Please also note that a 20% restocking fee may apply to approved returns
- If approved, you will receive an itemized Return Authorization, return shipping labels (if requested), and detailed instructions within 1–2 business days
- From the date this email is received, you will have 14 days to return the product.
- Once our distributor receives and inspects the returned item(s), your refund will be issued within 1–2 weeks
- Items returned outside of this process or time frame are not eligible for a refund.
Customer Reviews
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What Our Customers Say
D
A sauna turns your garden into a spa oasis. We debated it for a while, but after renovating our house, we pulled the trigger and bought a sauna from Norse Steam and Maya. She was always super responsive and helpful throughout the process. Don't kid yourself, getting a really nice sauna is not that easy. Sizing and heating need to be figured out, as does the building, but we have always had a helpful partner on our side. She never upsold us on anything we didn't need, and we got some nice freebies when the sauna was delivered. And now we can really enjoy every moment in our garden.
KF
I'm really happy with my sauna purchase. Maya gave above and beyond excellent customer service. She wasn't pushy and gave impressive followup after the delivery to make sure everything was just right.
DE
I enjoy my FD2 Sauna with Red Light, Infrared and radiant heat. Use it 5x a week and my post workout soreness is minimal and sleep great. Maya at Norse Steam was excellent to work with.
B
We purchased the 3-person sauna for our outdoor garden. We chose the cube sauna for the aesthetic and could not be happier.
I assembled by myself except for the 2 large panels (requires a few people). Instructions were good - took me two partial Saturdays to complete and a few hours to unpack and organize in advance of assembly. Had my elec. add a NEMA enclosure on the back for the controller and power for lights and a 2nd panel for the wireless control.
Customer service was excellent
MP
Awesome Sauna and Awesome Company and Experience purchasing it from Maya!
After much research I chose the Finnmark FD-2 and it has met and exceeded all my expectations! Easy to assemble and it functions great - just as advertised. I highly recommend it for home use!
EA
Recently purchased the Finnmark one person after much research. Extremely happy with it and the ordering process. Maya was very responsive and helpful during the process and keeping us updated while we waited for shipment. There were several places I could have ordered this, but i chose Norse Steam based on the communication and customer service which was fantastic. The shipment was also excellent. The setup was pretty seamless for two people - but the best part is the sauna experience 10/10
G
Maya is amazing - super helpful and responsive. Looked at many stores, these guys have the best prices and service. Highly recommend
GR
Norse Steam, and specifically Maya, were extremely helpful as I was making the decision for our Sauna. I was able to get all of the necessary details to make a decision as construction was happening in my backyard to make space for it.
We absolutely love the CL7G. It is extremely comfortable for 6 people (can fit more less comfortably). The Thermory Spruce and Aspen in the interior smells great. The lighting is lovely. We paired the CL7G with the Harvia Spirit 10.5kw.
RS
Had great experience shopping at Norse Steam for the new heater. They had very good deal, with rocks. Customer service was good, and responded very fast with my questions. Received the heater, and it looks good, and the quality seem to be great. Will install soon, and am very excited to start experiencing sauna the way it ment to be
O
positive purchase experience - Harvia Legend 150 SL woodstove
thanks Norse Steam for flawless transaction - I got instant replies on my questions, received competitive price on the wood stove and got it delivered within two weeks!
Can highly recommend Norse Steam for others.
JR
Smoking Hot Tub!
I got the Norse Steam SaunaLife wood-fired hot tub, the S4N model, and its been seriously great. It heats up quicker than I expected, usually around an hour and a half, and once its hot, it stays that way for a good long while. The wood-fired system is simple to use, and honestly kind of fun.
The tub itself feels solid and well put together. The thermo-spruce exterior looks beautiful in person, and the fiberglass interior is smooth, deep, and easy to clean. Its the kind of setup that just works without a bunch of fuss, which I really appreciate.
Also, the team at Norse Steam was genuinely great to work with. Super helpful, quick to respond, and made the process really easy from start to finish. It felt like they actually cared that I was happy with it. The tub has totally become a go-to way to unwind, and I wouldnt change a thing.
S
Maya was so knowledgeable and responsive
Maya was so knowledgeable and responsive. She helped me understand the product options and found a fantastic solution that fit our needs. Her follow through was very helpful and made us comfortable with our decision. We are extremely happy with the end result!
W
Great service
I recently purchased the Harvia Club sauna equipment, and I am thoroughly impressed with both the product and the customer service experience. The heaters robust performance and durable stainless steel construction make it ideal for larger sauna spaces, providing consistent heat and a relaxing environment. Its compatibility with advanced controls ensures a personalized sauna experience every time.
The customer service team was exceptional, prompt, knowledgeable, and helpful throughout the purchase process. They ensured smooth delivery and provided clear guidance on installation and operation. Overall, I highly recommend Harvia Club for anyone seeking premium-quality sauna equipment backed by excellent support!
BT
Great Sauna & Purchase Experience
Great experience purchasing Finnmark FD-2 from Norse Steam. Good communication and easy to assemble. Temperature increases quickly (30 minutes or less to 140) and maintains well. So far this has been a great purchase.
M
Great sauna and great customer service
We purchased the Finnmark SD-1 sauna. Maya was extremely helpful with the purchase. We had an issue with the sauna not reaching the maximum temperature, and Maya connected us with the appropriate technician that explained how to correct the issue. The sauna now heats to the maximum temperature (170 degrees) in less than an hour, and it is a great unit. We are very happy with it, and we would definitely purchase from NorseSteam if we needed any other items.
JK
Sauna Review
I recently purchased a sauna from Norse Steam, and I couldn't be more impressed with the entire experience. From start to finish, their customer service was exceptional, and Maya deserves special recognition for her outstanding support!
Maya was incredibly knowledgeable and patient, answering all my questions about the sauna features, installation process, and maintenance. She went above and beyond to ensure I selected the perfect model for my home. Even after the purchase, Maya followed up to make sure everything was running smoothly and that I was satisfied with my sauna.
The sauna itself is top-notch beautifully designed, durable, and easy to use. It's clear that Norse Steam takes pride in the quality of their products and their commitment to customer satisfaction.
If you're considering a sauna, I wholeheartedly recommend Norse Steam. With their excellent customer service and high-quality products, you're in great hands. Thank you, Maya, and the entire Norse Steam team for a fantastic experience!
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