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- Description
- Specifications
- Catalogs
- Manuals
- FAQ
- Vented Gas Log Guide
- Shipping / Freight / Return Info
Real Fyre Charred American Oak: deeply charred logs for a vented fireplace
The Real Fyre Charred American Oak is a vented gas log set. The logs copy American oak that has already burned for hours. Cracked bark and split grain give the room a wood fire look. It is a vented set, so it needs a real fireplace with a working chimney and burns with the damper open. You get the tallest and most natural flames, and most of the heat goes up the chimney. It comes in 18, 20, 24, or 30 inch sets. Measure your firebox at the front, at the back, and front to back, and if you land between two sizes, take the smaller set.
Each log is molded from a real piece of wood, cast in a ceramic made for high heat with a steel rod inside, and painted by hand. The price is for the logs only. On the page you pick natural gas or propane and add the burner. The choices are the G45, the G45 in stainless steel for an outdoor fireplace, or the G46, which hides its controls. You also pick how it lights: by hand with a match on natural gas, with a knob and a pilot light that stays lit, or with a remote. A Fyreback, a steel panel that stands behind the fire, is optional. Does your fireplace open into two rooms? See the Real Fyre Charred American Oak See Thru vented gas log set. The Real Fyre Charred American Oak ships free from My Cozy Outdoors with No Sales Tax (except WY) and the full manufacturer warranty.
Specifications
SKU: CHAO-24 | CHAO-18/20 | CHAO-30
Burner Styles
- G4 Burner
- G45 Burner
- G45 Stainless Steel
- G46 Burner
Product Sizes
- 18/20 Inches
- 24 Inches
- 30 Inches
Vented Burner Sizes and BTU Ratings
BTU Rating = BTU x 1000
BTU Rating = BTU x 1000 (G4-12″ = 25,000 BTUs)
** Check your local codes for your area requirements.
* For use with CHMJ-60, CHMJ-72, & RDP-60
Catalogs
FAQ
What makes the Charred American Oak look genuinely burnt?
Real Fyre sculptors work from actual samples of charred American oak, carrying the fissured bark, ember-scarred undersides and split-grain detail into refractory ceramic. That detailing is fired into the surface rather than sprayed on, which is why the CHAO reads as real wood mid-burn. It anchors the vented Charred Series collection.
Which burner platforms accept the CHAO stack?
Four vented options: the G4, the G45, the G45 in stainless steel, and the G46. Your installer sizes the burner to the firebox, and it arrives factory-configured for natural gas or propane – that fuel choice is made at purchase, not converted later in the field.
How many sizes does the CHAO come in?
Three: an 18/20-inch flex size, a 24-inch, and a 30-inch, which covers the common range of masonry and prefab fireboxes. If your opening measures between two of those sizes, take the smaller set so the logs keep proper clearance around the burner.
Is there a wrong way to arrange these logs?
Yes – placement is engineered, not decorative. Each CHAO log has a designed position shown in the stacking diagram, keeping ceramic clear of the direct flame path. Logs shifted off their marks can soot or wear prematurely, so restore the arrangement exactly after any cleaning or curious guests.
What material is the Charred American Oak cast from?
The CHAO is cast in superior refractory ceramic that keeps its strength at high temperatures, with a steel reinforcement rod inside each log. The bark texture is taken from real wood, and the ceramic mass radiates warmth while the fire runs and keeps radiating after it shuts off.
How long should a set like this last?
Many seasons. Because a vented gas flame never consumes the logs the way fire eats firewood, the refractory ceramic and internal steel rods in the CHAO simply endure heat cycles. Gentle annual dusting and correct log placement are what stretch its service life the furthest.
Do I have to buy a remote with this set?
No. Remotes are one option among the controls specified with your burner – match-lit and standing-pilot valves run the CHAO with no electronics at all. Choose remote or wall-switch operation at purchase if you want it; nothing about the log set itself requires one.
Vented Gas Log Guide
Vented Gas Log Collection
Choose from a wide selection of the most beautiful looking gas fire products available, designed for externally vented fireplaces (chimneys). Real Fyre traditional gas logs are hand crafted and hand painted to be incredibly realistic, and equally beautiful with or without a fire burning.
All the Beauty of a Wood Fire, All the Benefits of Gas
Real Fyre vented gas logs are made for fireplaces with a working chimney. Each set is hand crafted and hand painted, so the logs look like real seasoned wood whether the fire is lit or not. Turn it on for an instant, full-bodied fire — no hauling wood, no ash to clean up.
- Hand crafted and hand painted for lifelike realism
- Beautiful with or without a fire burning
- Designed for externally vented fireplaces (chimneys)
- Six series to match any style, from classic to charred
- Two burner systems: G31 Three-Tiered or G52 Radiant Fyre
Choose Your Series
Every Real Fyre series has its own character. Start with the look you love, then pick the size, fuel type and control options on the product page.
Charred Series
Experience the pinnacle of realistic-looking log sets with mature burned-through fire.
Classic Series
All the beauty of a wood fire, and all the benefits of a gas fire.
Designer Series
Artistry that captures the realism, texture, and nuances of nature.
Flame Enhanced Gas Logs
Elegantly combines the popular Flame Enhancer Kit with premium gas logs in one convenient, all-in-one package.
G31 Three-Tiered System
A three-tiered burner system that creates high and full-bodied flames while using fewer BTUs.
G52 Radiant Fyre
An exclusive stainless steel booster grid acts as a catalyst to increase the intensity of the fire and the glow of the logs.
Inspiration Gallery
Real Fyre logs look at home in every kind of fireplace — from carved marble and painted brick to rustic stone. Click any photo to enlarge.
Ready to Bring Your Fireplace to Life?
Choose your series, size, fuel type and control options right on the product page — with free shipping and no sales tax (except WY).
Shipping / Freight / Return Info
Same-Day / 24 hour shipping
Same-Day/24 hour shipping - If we have the product in stock, we can ship same day if ordered before 12pm Monday - Friday (CST).Freight Claims Policy
- Open and inspect the order while the delivery driver is present. If delivery driver does not provide sufficient time to do so, please notate the delivery receipt.
- By signing the delivery receipt without noting any damage or missing items, you confirm that your order arrived complete and in excellent condition.
- Record any damage or missing pieces directly on the delivery receipt.
- Do not discard damaged item(s) or any original packaging. For severe damage, write “Refused due to damage” on the delivery receipt and contact us immediately.
- Report any damage within two business days, including delivery details and photos showing the issue
- Damaged item(s) must be returned within 30 days. Failure to return them will result in a charge to the original payment method.
Return Merchandise Authorization Policy
- Submit your return request within 30 days of delivery.
- You will receive an email within 1-2 business days confirming whether your return request has been approved or denied.
- Please also note that a 20% restocking fee may apply to approved returns
- If approved, you will receive an itemized Return Authorization, return shipping labels (if requested), and detailed instructions within 1–2 business days
- From the date this email is received, you will have 14 days to return the product.
- Once our distributor receives and inspects the returned item(s), your refund will be issued within 1–2 weeks
- Items returned outside of this process or time frame are not eligible for a refund.
Customer Reviews
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What Our Customers Say
D
A sauna turns your garden into a spa oasis. We debated it for a while, but after renovating our house, we pulled the trigger and bought a sauna from Norse Steam and Maya. She was always super responsive and helpful throughout the process. Don't kid yourself, getting a really nice sauna is not that easy. Sizing and heating need to be figured out, as does the building, but we have always had a helpful partner on our side. She never upsold us on anything we didn't need, and we got some nice freebies when the sauna was delivered. And now we can really enjoy every moment in our garden.
KF
I'm really happy with my sauna purchase. Maya gave above and beyond excellent customer service. She wasn't pushy and gave impressive followup after the delivery to make sure everything was just right.
DE
I enjoy my FD2 Sauna with Red Light, Infrared and radiant heat. Use it 5x a week and my post workout soreness is minimal and sleep great. Maya at Norse Steam was excellent to work with.
B
We purchased the 3-person sauna for our outdoor garden. We chose the cube sauna for the aesthetic and could not be happier.
I assembled by myself except for the 2 large panels (requires a few people). Instructions were good - took me two partial Saturdays to complete and a few hours to unpack and organize in advance of assembly. Had my elec. add a NEMA enclosure on the back for the controller and power for lights and a 2nd panel for the wireless control.
Customer service was excellent
MP
Awesome Sauna and Awesome Company and Experience purchasing it from Maya!
After much research I chose the Finnmark FD-2 and it has met and exceeded all my expectations! Easy to assemble and it functions great - just as advertised. I highly recommend it for home use!
EA
Recently purchased the Finnmark one person after much research. Extremely happy with it and the ordering process. Maya was very responsive and helpful during the process and keeping us updated while we waited for shipment. There were several places I could have ordered this, but i chose Norse Steam based on the communication and customer service which was fantastic. The shipment was also excellent. The setup was pretty seamless for two people - but the best part is the sauna experience 10/10
G
Maya is amazing - super helpful and responsive. Looked at many stores, these guys have the best prices and service. Highly recommend
GR
Norse Steam, and specifically Maya, were extremely helpful as I was making the decision for our Sauna. I was able to get all of the necessary details to make a decision as construction was happening in my backyard to make space for it.
We absolutely love the CL7G. It is extremely comfortable for 6 people (can fit more less comfortably). The Thermory Spruce and Aspen in the interior smells great. The lighting is lovely. We paired the CL7G with the Harvia Spirit 10.5kw.
RS
Had great experience shopping at Norse Steam for the new heater. They had very good deal, with rocks. Customer service was good, and responded very fast with my questions. Received the heater, and it looks good, and the quality seem to be great. Will install soon, and am very excited to start experiencing sauna the way it ment to be
O
positive purchase experience - Harvia Legend 150 SL woodstove
thanks Norse Steam for flawless transaction - I got instant replies on my questions, received competitive price on the wood stove and got it delivered within two weeks!
Can highly recommend Norse Steam for others.
JR
Smoking Hot Tub!
I got the Norse Steam SaunaLife wood-fired hot tub, the S4N model, and its been seriously great. It heats up quicker than I expected, usually around an hour and a half, and once its hot, it stays that way for a good long while. The wood-fired system is simple to use, and honestly kind of fun.
The tub itself feels solid and well put together. The thermo-spruce exterior looks beautiful in person, and the fiberglass interior is smooth, deep, and easy to clean. Its the kind of setup that just works without a bunch of fuss, which I really appreciate.
Also, the team at Norse Steam was genuinely great to work with. Super helpful, quick to respond, and made the process really easy from start to finish. It felt like they actually cared that I was happy with it. The tub has totally become a go-to way to unwind, and I wouldnt change a thing.
S
Maya was so knowledgeable and responsive
Maya was so knowledgeable and responsive. She helped me understand the product options and found a fantastic solution that fit our needs. Her follow through was very helpful and made us comfortable with our decision. We are extremely happy with the end result!
W
Great service
I recently purchased the Harvia Club sauna equipment, and I am thoroughly impressed with both the product and the customer service experience. The heaters robust performance and durable stainless steel construction make it ideal for larger sauna spaces, providing consistent heat and a relaxing environment. Its compatibility with advanced controls ensures a personalized sauna experience every time.
The customer service team was exceptional, prompt, knowledgeable, and helpful throughout the purchase process. They ensured smooth delivery and provided clear guidance on installation and operation. Overall, I highly recommend Harvia Club for anyone seeking premium-quality sauna equipment backed by excellent support!
BT
Great Sauna & Purchase Experience
Great experience purchasing Finnmark FD-2 from Norse Steam. Good communication and easy to assemble. Temperature increases quickly (30 minutes or less to 140) and maintains well. So far this has been a great purchase.
M
Great sauna and great customer service
We purchased the Finnmark SD-1 sauna. Maya was extremely helpful with the purchase. We had an issue with the sauna not reaching the maximum temperature, and Maya connected us with the appropriate technician that explained how to correct the issue. The sauna now heats to the maximum temperature (170 degrees) in less than an hour, and it is a great unit. We are very happy with it, and we would definitely purchase from NorseSteam if we needed any other items.
JK
Sauna Review
I recently purchased a sauna from Norse Steam, and I couldn't be more impressed with the entire experience. From start to finish, their customer service was exceptional, and Maya deserves special recognition for her outstanding support!
Maya was incredibly knowledgeable and patient, answering all my questions about the sauna features, installation process, and maintenance. She went above and beyond to ensure I selected the perfect model for my home. Even after the purchase, Maya followed up to make sure everything was running smoothly and that I was satisfied with my sauna.
The sauna itself is top-notch beautifully designed, durable, and easy to use. It's clear that Norse Steam takes pride in the quality of their products and their commitment to customer satisfaction.
If you're considering a sauna, I wholeheartedly recommend Norse Steam. With their excellent customer service and high-quality products, you're in great hands. Thank you, Maya, and the entire Norse Steam team for a fantastic experience!
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