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- Description
- Features
- Which Gas Logs Do I Need?
- Specifications
- Manuals / Catalogs
- FAQ
- Shipping / Freight / Return Info
Superior Crescent Hill HD: the same two row vent-free fire with sharper, more detailed logs
The Superior Crescent Hill HD is a vent-free gas log set that fits in the fireplace you already have. HD stands for high definition. The concrete logs are molded with deeper bark and cleaner split ends than the standard Crescent Hill set, so they look more like real firewood up close. Two rows of yellow flames dance between the logs. The logs come in lengths of 18 or 24 inches. Pick the size on the page.
Vent-free means you can run it with the damper closed, so nearly all the heat stays in the room. It puts out up to 36,000 BTU. It keeps heating when the power is out because the burner needs no electricity. The burner is not included. On the page you pick the log size, the fuel, and the burner. Order it for natural gas or propane. The manual burner has a knob that turns the flame up and down. The millivolt burner is remote ready, so you can add an on and off remote, a thermostat remote, or a wall switch. Check your local code first, since some areas restrict vent-free heaters. Happy with the standard logs? See the Superior Crescent Hill vent-free gas log set. The Superior Crescent Hill HD ships free from My Cozy Outdoors with No Sales Tax (except WY) and the full manufacturer warranty.
Features
- Available in 18″ and 24″sizes
- Two rows of dancing yellow flames
- Highly detailed logs with the wood grain texture and color of real wood logs
- Manual control model features variable high-low flame control
- Millivolt control model is remote ready for optional remote and wall controls
- Also listed for use in vented fireplace applications (requires damper clamp sold separately)
Which Gas Logs Do I Need?
Gas Log Finder
Tell us about your fireplace and we’ll explain vented versus vent-free, work out the log size that fits, and show the sets that match.
Where will the gas logs go?
Does your fireplace have a working chimney?
A real wood-burning fireplace with a flue and a damper you can open.
What matters most to you?
Vented logs look the most like a real wood fire. Vent-free logs put out the most heat.
How wide is the front opening of your fireplace?
Measure across the front of the opening, from side to side. Logs sit a few inches narrower than the opening.
inches
Is the fireplace open on one side or two?
Which look do you like?
|
Specifications
SKU: LVD18CHHD | LVD24CHHD
| Attribute | Crescent Hill HD 18 | Crescent Hill HD 24 |
|---|---|---|
| Model | Crescent Hill HD 18 | Crescent Hill HD 24 |
| Product Type | Vent-Free Gas Logs | Vent-Free Gas Logs |
| Log Length | 18″ | 24″ |
| BTU | 36,000 – 19,000 | 36,000 – 19,000 |
| Design Style | Double-Flame | Double-Flame |
| View Style | Front-View | Front-View |
| Minimum Fireplace Width | 24″ | 28″ |
| Minimum Fireplace Height | 17″ | 17″ |
| Minimum Fireplace Depth | 13-1/2″ | 13-1/2″ |
| Controls | Manual or Millivolt | Manual or Millivolt |
| Warranty | 3 Year Limited Warranty | 3 Year Limited Warranty |
Manuals / Catalogs
IICO, VD1824 NM/PM, VF Gas Log Heater Burner
FAQ
What is the difference between Crescent Hill HD and the standard Crescent Hill?
Same Double-Flame burner, sizes and output; HD stands for high-definition logs with sharper bark and split-wood detail, sold at a small premium over the standard Crescent Hill concrete logs. Both are 18 or 24 in sets that run vent-free with the damper closed at 99 percent efficiency, or vented with the optional damper clamp.
Is a burner included?
The burner is a required choice on the Burner selector after you pick size and fuel: Manual, with a variable high-low flame knob, or Millivolt, which is remote-ready for the on/off remote, thermostatic remote, touch screen remote, wall thermostat or wall switch on the Accessories row. Neither needs household electricity.
How much heat and what fireplace size?
36,000 down to 19,000 BTU for both sizes per the Specifications tab, with a minimum fireplace width of 24 in for the 18 in set and 28 in for the 24 in set, 17 in of height and 13-1/2 in of depth. Vent-free, almost all of that heats the room, so use the burner manual’s ventilation-air calculation to size it.
Can I run it with the damper closed?
Yes; that is the vent-free mode the Double-Flame series is designed for, with no heat lost up the chimney. It is also listed for vented use in a working fireplace with the damper clamp from the Accessories row holding the damper open. Local codes decide whether vent-free operation is allowed in your area and room.
Natural gas or propane?
Both, chosen on the Fuel Type selector, which switches the Burner row to the natural gas or propane version at the same price. Browse more ventless gas logs if you want a taller flame style such as the Triple-Flame or Mega-Flame sets.
Does it heat during a power outage?
Yes. Both the manual and millivolt burners use a standing pilot and need no electricity, which the description highlights: vent-free heating logs keep you warm when the power is out. Any remote you add to the millivolt version runs on its own batteries.
Shipping / Freight / Return Info
Same-Day / 24 hour shipping
Same-Day/24 hour shipping - If we have the product in stock, we can ship same day if ordered before 12pm Monday - Friday (CST).Freight Claims Policy
- Open and inspect the order while the delivery driver is present. If delivery driver does not provide sufficient time to do so, please notate the delivery receipt.
- By signing the delivery receipt without noting any damage or missing items, you confirm that your order arrived complete and in excellent condition.
- Record any damage or missing pieces directly on the delivery receipt.
- Do not discard damaged item(s) or any original packaging. For severe damage, write “Refused due to damage” on the delivery receipt and contact us immediately.
- Report any damage within two business days, including delivery details and photos showing the issue
- Damaged item(s) must be returned within 30 days. Failure to return them will result in a charge to the original payment method.
Return Merchandise Authorization Policy
- Submit your return request within 30 days of delivery.
- You will receive an email within 1-2 business days confirming whether your return request has been approved or denied.
- Please also note that a 20% restocking fee may apply to approved returns
- If approved, you will receive an itemized Return Authorization, return shipping labels (if requested), and detailed instructions within 1–2 business days
- From the date this email is received, you will have 14 days to return the product.
- Once our distributor receives and inspects the returned item(s), your refund will be issued within 1–2 weeks
- Items returned outside of this process or time frame are not eligible for a refund.
Customer Reviews
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What Our Customers Say
D
A sauna turns your garden into a spa oasis. We debated it for a while, but after renovating our house, we pulled the trigger and bought a sauna from Norse Steam and Maya. She was always super responsive and helpful throughout the process. Don't kid yourself, getting a really nice sauna is not that easy. Sizing and heating need to be figured out, as does the building, but we have always had a helpful partner on our side. She never upsold us on anything we didn't need, and we got some nice freebies when the sauna was delivered. And now we can really enjoy every moment in our garden.
KF
I'm really happy with my sauna purchase. Maya gave above and beyond excellent customer service. She wasn't pushy and gave impressive followup after the delivery to make sure everything was just right.
DE
I enjoy my FD2 Sauna with Red Light, Infrared and radiant heat. Use it 5x a week and my post workout soreness is minimal and sleep great. Maya at Norse Steam was excellent to work with.
B
We purchased the 3-person sauna for our outdoor garden. We chose the cube sauna for the aesthetic and could not be happier.
I assembled by myself except for the 2 large panels (requires a few people). Instructions were good - took me two partial Saturdays to complete and a few hours to unpack and organize in advance of assembly. Had my elec. add a NEMA enclosure on the back for the controller and power for lights and a 2nd panel for the wireless control.
Customer service was excellent
MP
Awesome Sauna and Awesome Company and Experience purchasing it from Maya!
After much research I chose the Finnmark FD-2 and it has met and exceeded all my expectations! Easy to assemble and it functions great - just as advertised. I highly recommend it for home use!
EA
Recently purchased the Finnmark one person after much research. Extremely happy with it and the ordering process. Maya was very responsive and helpful during the process and keeping us updated while we waited for shipment. There were several places I could have ordered this, but i chose Norse Steam based on the communication and customer service which was fantastic. The shipment was also excellent. The setup was pretty seamless for two people - but the best part is the sauna experience 10/10
G
Maya is amazing - super helpful and responsive. Looked at many stores, these guys have the best prices and service. Highly recommend
GR
Norse Steam, and specifically Maya, were extremely helpful as I was making the decision for our Sauna. I was able to get all of the necessary details to make a decision as construction was happening in my backyard to make space for it.
We absolutely love the CL7G. It is extremely comfortable for 6 people (can fit more less comfortably). The Thermory Spruce and Aspen in the interior smells great. The lighting is lovely. We paired the CL7G with the Harvia Spirit 10.5kw.
RS
Had great experience shopping at Norse Steam for the new heater. They had very good deal, with rocks. Customer service was good, and responded very fast with my questions. Received the heater, and it looks good, and the quality seem to be great. Will install soon, and am very excited to start experiencing sauna the way it ment to be
O
positive purchase experience - Harvia Legend 150 SL woodstove
thanks Norse Steam for flawless transaction - I got instant replies on my questions, received competitive price on the wood stove and got it delivered within two weeks!
Can highly recommend Norse Steam for others.
JR
Smoking Hot Tub!
I got the Norse Steam SaunaLife wood-fired hot tub, the S4N model, and its been seriously great. It heats up quicker than I expected, usually around an hour and a half, and once its hot, it stays that way for a good long while. The wood-fired system is simple to use, and honestly kind of fun.
The tub itself feels solid and well put together. The thermo-spruce exterior looks beautiful in person, and the fiberglass interior is smooth, deep, and easy to clean. Its the kind of setup that just works without a bunch of fuss, which I really appreciate.
Also, the team at Norse Steam was genuinely great to work with. Super helpful, quick to respond, and made the process really easy from start to finish. It felt like they actually cared that I was happy with it. The tub has totally become a go-to way to unwind, and I wouldnt change a thing.
S
Maya was so knowledgeable and responsive
Maya was so knowledgeable and responsive. She helped me understand the product options and found a fantastic solution that fit our needs. Her follow through was very helpful and made us comfortable with our decision. We are extremely happy with the end result!
W
Great service
I recently purchased the Harvia Club sauna equipment, and I am thoroughly impressed with both the product and the customer service experience. The heaters robust performance and durable stainless steel construction make it ideal for larger sauna spaces, providing consistent heat and a relaxing environment. Its compatibility with advanced controls ensures a personalized sauna experience every time.
The customer service team was exceptional, prompt, knowledgeable, and helpful throughout the purchase process. They ensured smooth delivery and provided clear guidance on installation and operation. Overall, I highly recommend Harvia Club for anyone seeking premium-quality sauna equipment backed by excellent support!
BT
Great Sauna & Purchase Experience
Great experience purchasing Finnmark FD-2 from Norse Steam. Good communication and easy to assemble. Temperature increases quickly (30 minutes or less to 140) and maintains well. So far this has been a great purchase.
M
Great sauna and great customer service
We purchased the Finnmark SD-1 sauna. Maya was extremely helpful with the purchase. We had an issue with the sauna not reaching the maximum temperature, and Maya connected us with the appropriate technician that explained how to correct the issue. The sauna now heats to the maximum temperature (170 degrees) in less than an hour, and it is a great unit. We are very happy with it, and we would definitely purchase from NorseSteam if we needed any other items.
JK
Sauna Review
I recently purchased a sauna from Norse Steam, and I couldn't be more impressed with the entire experience. From start to finish, their customer service was exceptional, and Maya deserves special recognition for her outstanding support!
Maya was incredibly knowledgeable and patient, answering all my questions about the sauna features, installation process, and maintenance. She went above and beyond to ensure I selected the perfect model for my home. Even after the purchase, Maya followed up to make sure everything was running smoothly and that I was satisfied with my sauna.
The sauna itself is top-notch beautifully designed, durable, and easy to use. It's clear that Norse Steam takes pride in the quality of their products and their commitment to customer satisfaction.
If you're considering a sauna, I wholeheartedly recommend Norse Steam. With their excellent customer service and high-quality products, you're in great hands. Thank you, Maya, and the entire Norse Steam team for a fantastic experience!
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