Authorized Dealer – 
M
Excellent
LOVE this suana. Maya and Norse Steam Team were amazing to work with!
In Stock Items Ship Within 1-3 Business Days
Free Shipping within the Continental United States
- Description
- Additional information
- Key Features
- Which Electric Fireplace Do I Need?
- Specifications
- Catalogs and Manuals
- FAQ
- Shipping / Freight / Return Info
- Napoleon Electric Collection
Napoleon Allure Vertical 38: a narrow wall hanging fireplace with a tall flame
The Napoleon Allure Vertical 38 is a wall hanging electric fireplace that hangs like a picture. It is 16 inches wide, so it fits narrow wall spaces where a wider fireplace might not work. The upright shape gives you a tall view of the fire. Choose blue, yellow, orange, or a mix for the flames. The ember bed, the area beneath the flames, has its own colored lights. Side accent lights add color around the fireplace too.
It needs no gas line and no chimney. Plug it into a regular wall outlet. It heats a room of up to 400 square feet with 5,000 BTU. Run the flames with or without heat. It comes with a remote. Controls on the side let you make quick adjustments too. The hanging bracket, crystal clear cubes, and birch log set come in the box. Napoleon backs it with a 1 year warranty. Prefer a smaller version? See the Napoleon Allure Vertical 32 electric fireplace. The Napoleon Allure Vertical 38 ships free from My Cozy Outdoors with No Sales Tax (except WY) and the full manufacturer warranty.
| Brand | Napoleon |
|---|---|
| Product Type | Fireplace |
| Fireplace Type | Electric |
| Fireplace Location | Indoor |
| Fuel Type | Electric |
Key Features
- The Napoleon Allure™ Vertical Prestige® 38 Wall Hanging Electric Fireplace is 38-inches tall, 16-inches wide, 5.5-inches deep (96.52 cm tall, 40.64 cm wide, 13.97 cm deep)
- Quickly heat large rooms up to 400 square feet thanks to the robust heat output of 5000 BTU’s and 1,500 Watts powering the unit
- Ready to use right out of the box, just hang on the wall and plug it in to a regular 120V outlet
- Every space deserves a fireplace, even ones thought to be too small. This sleek and modern electric fireplace is slender and can fit into narrow spaces creating the welcoming glow of a fireplace
- Create the ideal temperature in any space as the heat efficiently moves around the room thanks to the hidden vent and angled glass
- Easily match the flames to your décor or even your mood by selecting one of four flame colour options: cool and inviting blue, sunny and warm yellow, traditional and lively orange, or a beautiful combination of them all, will set the mood every time
- Enjoy this fireplace any time of day with the high intensity LED lights in both the flames and ember bed, ensuring that no matter how bright it is, you can still take pleasure in the view of your fireplace
- Large crystal clear cubes sparkle with contemporary luxury, reflecting the beautiful colours of the flames and the ember bed lights. Add birch logs to further enhance your fireplace décor.
- Installation is fast and easy with the included bracket for hanging. The unit is ready to go right out of the box, only taking a few minutes and couple of screws to hang
- Match the ember bed and accent lights to your mood, holiday, and especially your décor with colour options that include White, Blue, Green, Red, Yellow, Purple, or just cycle through the colours
- Don’t get up, you can operate this fireplace from the comfort of your favourite spot with the included, full feature, remote control
- Easy to use controls are on the side of the unit are hidden out of sight – but easily accessible – for quick adjustments to your comfort
Which Electric Fireplace Do I Need?
Fireplace Finder
Answer a few quick questions and we’ll show you the right kind of fireplace for your home or backyard, plus the models that fit.
Where will your fireplace go?
What kind of fire do you want outside?
How do you want it built?
Outdoor fireplaces come two ways: a finished piece you set in place, or a firebox that gets built into a wall.
How big a fireplace do you picture?
Measured by the width of the fire opening, or of the whole unit for ready-made pieces.
What kind of fire do you want?
Not sure yet? Pick “Help Me Choose” and we’ll ask two easy questions.
Do you have natural gas at home, or would you use a propane tank?
Which sounds most like you?
What type of unit do you picture?
Can a vent pipe go through an outside wall or the roof?
Gas fireplaces either vent outside (direct vent) or need no vent at all (vent-free).
What matters most to you?
How big is the space you want to heat?
Enter the square feet of the room, or of the open area the fire will warm.
sq ft
×
What are your winters like?
How tall are the ceilings?
How well insulated is the space?
Is it an open floor plan?
How will you use the heat?
Which look do you like best?
|
Specifications
SKU: NEFVC38H
| Model | Allure™ Vertical Prestige® 38 |
| Warranty* | 1 Year Limited * |
| Fuel Type | Electric |
| Heat Output (Max.) | 5,000 BTU (1.50 kW) |
| Viewing Area | 16 x 26 in (40.64 x 66.04 cm) |
| Width | 16 in (40.64 cm) |
| Height | 38 in (96.52 cm) |
| Depth | 5.50 in (13.97 cm) |
- * Please refer to Warranty page for full information.
- ‡ Minimum framing dimensions. For installation instructions, please refer to your installation manual.
FAQ
Why is the Allure Vertical 38 oriented upright?
It flips the usual format: a 16 x 26 in portrait flame in a 38-inch-tall unit — fire for narrow wall sections, entryways, and spots where landscape fireplaces simply don’t fit (NEFVC38H).
Does the Allure Vertical 38 heat as well as glow?
Yes — up to 5,000 BTU (1.50 kW) per its spec sheet, sensible warmth for the compact spaces its vertical format suits.
How does the Allure Vertical 38 mount?
On the wall like a tall framed artwork — the unit is 16 in wide, 38 in tall, and only 5.50 in deep, with no venting or gas involved.
What does the Allure Vertical 38 cost to enjoy?
About 20–25 cents per hour at full heat at typical U.S. rates; flame-only evenings cost pennies.
Is the Allure Vertical 38 apartment-friendly?
Very — zero combustion means zero carbon monoxide and no venting, so renters and condo owners can add fire with nothing but wall space and an outlet’s worth of planning.
Can its flames run without the heater?
Yes — display and heat are independent, keeping the vertical flame lit year-round regardless of temperature.
What warranty comes with the Allure Vertical 38?
The Allure Vertical 38 is covered by Napoleon’s 1-year limited warranty, and that coverage stays fully intact when you purchase through an authorized dealership like ours.
Shipping / Freight / Return Info
Same-Day / 24 hour shipping
Same-Day/24 hour shipping - If we have the product in stock, we can ship same day if ordered before 12pm Monday - Friday (CST).Freight Claims Policy
- Open and inspect the order while the delivery driver is present. If delivery driver does not provide sufficient time to do so, please notate the delivery receipt.
- By signing the delivery receipt without noting any damage or missing items, you confirm that your order arrived complete and in excellent condition.
- Record any damage or missing pieces directly on the delivery receipt.
- Do not discard damaged item(s) or any original packaging. For severe damage, write “Refused due to damage” on the delivery receipt and contact us immediately.
- Report any damage within two business days, including delivery details and photos showing the issue
- Damaged item(s) must be returned within 30 days. Failure to return them will result in a charge to the original payment method.
Return Merchandise Authorization Policy
- Submit your return request within 30 days of delivery.
- You will receive an email within 1-2 business days confirming whether your return request has been approved or denied.
- Please also note that a 20% restocking fee may apply to approved returns
- If approved, you will receive an itemized Return Authorization, return shipping labels (if requested), and detailed instructions within 1–2 business days
- From the date this email is received, you will have 14 days to return the product.
- Once our distributor receives and inspects the returned item(s), your refund will be issued within 1–2 weeks
- Items returned outside of this process or time frame are not eligible for a refund.
Napoleon Electric Collection
Napoleon Electric Fireplaces
Electric fireplaces go where gas and wood can’t — hang one on the wall like art, recess it flush into a feature wall, or slide it into the fireplace you already have. Browse Napoleon’s electric lineup by the way you want to install it.
Napoleon See-Through Electric Fireplaces
Glass on both faces — one flame shared between two rooms.
Napoleon Built-In Linear Electric Fireplaces
Fully recessed into the wall for a flush, seamless finish — perfect under a TV.
Napoleon Wall-Mounted Linear Electric Fireplaces
Hangs on the wall like artwork — no renovation required.
Stylus™ Series
Available Models: Cara Elite
The Stylus™ Wall Mount Electric Fireplace adds a functional and contemporary, artistic touch to any room it’s hung in — part fireplace, part floating shelf.
ViewNapoleon Electric Fireplace Inserts
Slides into an existing firebox opening for an instant retrofit.
Napoleon Electric Log Sets
Add LED flames and a glowing ember bed to your existing fireplace opening.
Compare every model side by side
Shop All Napoleon Electric FireplacesCustomer Reviews
Be the first to review this product
What Our Customers Say
D
A sauna turns your garden into a spa oasis. We debated it for a while, but after renovating our house, we pulled the trigger and bought a sauna from Norse Steam and Maya. She was always super responsive and helpful throughout the process. Don't kid yourself, getting a really nice sauna is not that easy. Sizing and heating need to be figured out, as does the building, but we have always had a helpful partner on our side. She never upsold us on anything we didn't need, and we got some nice freebies when the sauna was delivered. And now we can really enjoy every moment in our garden.
KF
I'm really happy with my sauna purchase. Maya gave above and beyond excellent customer service. She wasn't pushy and gave impressive followup after the delivery to make sure everything was just right.
DE
I enjoy my FD2 Sauna with Red Light, Infrared and radiant heat. Use it 5x a week and my post workout soreness is minimal and sleep great. Maya at Norse Steam was excellent to work with.
B
We purchased the 3-person sauna for our outdoor garden. We chose the cube sauna for the aesthetic and could not be happier.
I assembled by myself except for the 2 large panels (requires a few people). Instructions were good - took me two partial Saturdays to complete and a few hours to unpack and organize in advance of assembly. Had my elec. add a NEMA enclosure on the back for the controller and power for lights and a 2nd panel for the wireless control.
Customer service was excellent
MP
Awesome Sauna and Awesome Company and Experience purchasing it from Maya!
After much research I chose the Finnmark FD-2 and it has met and exceeded all my expectations! Easy to assemble and it functions great - just as advertised. I highly recommend it for home use!
EA
Recently purchased the Finnmark one person after much research. Extremely happy with it and the ordering process. Maya was very responsive and helpful during the process and keeping us updated while we waited for shipment. There were several places I could have ordered this, but i chose Norse Steam based on the communication and customer service which was fantastic. The shipment was also excellent. The setup was pretty seamless for two people - but the best part is the sauna experience 10/10
G
Maya is amazing - super helpful and responsive. Looked at many stores, these guys have the best prices and service. Highly recommend
GR
Norse Steam, and specifically Maya, were extremely helpful as I was making the decision for our Sauna. I was able to get all of the necessary details to make a decision as construction was happening in my backyard to make space for it.
We absolutely love the CL7G. It is extremely comfortable for 6 people (can fit more less comfortably). The Thermory Spruce and Aspen in the interior smells great. The lighting is lovely. We paired the CL7G with the Harvia Spirit 10.5kw.
RS
Had great experience shopping at Norse Steam for the new heater. They had very good deal, with rocks. Customer service was good, and responded very fast with my questions. Received the heater, and it looks good, and the quality seem to be great. Will install soon, and am very excited to start experiencing sauna the way it ment to be
O
positive purchase experience - Harvia Legend 150 SL woodstove
thanks Norse Steam for flawless transaction - I got instant replies on my questions, received competitive price on the wood stove and got it delivered within two weeks!
Can highly recommend Norse Steam for others.
JR
Smoking Hot Tub!
I got the Norse Steam SaunaLife wood-fired hot tub, the S4N model, and its been seriously great. It heats up quicker than I expected, usually around an hour and a half, and once its hot, it stays that way for a good long while. The wood-fired system is simple to use, and honestly kind of fun.
The tub itself feels solid and well put together. The thermo-spruce exterior looks beautiful in person, and the fiberglass interior is smooth, deep, and easy to clean. Its the kind of setup that just works without a bunch of fuss, which I really appreciate.
Also, the team at Norse Steam was genuinely great to work with. Super helpful, quick to respond, and made the process really easy from start to finish. It felt like they actually cared that I was happy with it. The tub has totally become a go-to way to unwind, and I wouldnt change a thing.
S
Maya was so knowledgeable and responsive
Maya was so knowledgeable and responsive. She helped me understand the product options and found a fantastic solution that fit our needs. Her follow through was very helpful and made us comfortable with our decision. We are extremely happy with the end result!
W
Great service
I recently purchased the Harvia Club sauna equipment, and I am thoroughly impressed with both the product and the customer service experience. The heaters robust performance and durable stainless steel construction make it ideal for larger sauna spaces, providing consistent heat and a relaxing environment. Its compatibility with advanced controls ensures a personalized sauna experience every time.
The customer service team was exceptional, prompt, knowledgeable, and helpful throughout the purchase process. They ensured smooth delivery and provided clear guidance on installation and operation. Overall, I highly recommend Harvia Club for anyone seeking premium-quality sauna equipment backed by excellent support!
BT
Great Sauna & Purchase Experience
Great experience purchasing Finnmark FD-2 from Norse Steam. Good communication and easy to assemble. Temperature increases quickly (30 minutes or less to 140) and maintains well. So far this has been a great purchase.
M
Great sauna and great customer service
We purchased the Finnmark SD-1 sauna. Maya was extremely helpful with the purchase. We had an issue with the sauna not reaching the maximum temperature, and Maya connected us with the appropriate technician that explained how to correct the issue. The sauna now heats to the maximum temperature (170 degrees) in less than an hour, and it is a great unit. We are very happy with it, and we would definitely purchase from NorseSteam if we needed any other items.
JK
Sauna Review
I recently purchased a sauna from Norse Steam, and I couldn't be more impressed with the entire experience. From start to finish, their customer service was exceptional, and Maya deserves special recognition for her outstanding support!
Maya was incredibly knowledgeable and patient, answering all my questions about the sauna features, installation process, and maintenance. She went above and beyond to ensure I selected the perfect model for my home. Even after the purchase, Maya followed up to make sure everything was running smoothly and that I was satisfied with my sauna.
The sauna itself is top-notch beautifully designed, durable, and easy to use. It's clear that Norse Steam takes pride in the quality of their products and their commitment to customer satisfaction.
If you're considering a sauna, I wholeheartedly recommend Norse Steam. With their excellent customer service and high-quality products, you're in great hands. Thank you, Maya, and the entire Norse Steam team for a fantastic experience!
Related products
$10,649.00
Shop by Best Sellers
Get In Touch
Call or Text us for our Best Price
It's important to us to go above and beyond for our clients and make sure you make the right decision for your home.
