Designed to provide the ideal aspect ratio for an aesthetically pleasing view, the Altitude™ X 36 gas fireplace is a traditional fireplace that you can truly make your own.
This fireplace is available with a substantial amount of options to help make installation and customization a breeze.
The clean-faced, minimalist design and full-width firebox are highlighted by the included NIGHT LIGHT™.
Set the tone with a selection of premium hand-painted logs including driftwood, oak, and birch.
Provide yourself with even more decor opportunities with optional heat management that provides easier placement of your favorite art or electronics.
Operate the luxurious Altitude™ X 36 from your comfy spot using your favorite mobile device and the eFIRE Remote App.
The only question about your new Altitude™ X 36 fireplace is which of the eight fronts, five decorative brick panels, and three log set styles will you choose to make this fireplace truly yours?
Brand
Napoleon
Product Type
Fireplace
Fireplace Type
Natural Gas
Fireplace Location
Indoor
Fuel Type
Natural Gas
Key Features
Up to 36,500 BTU's
Clean Face Design with Full Firebox Flame
Premium Safety Barrier Included
High Definition Premium Log Set (3 Options), Required to Complete Unit
Included Decorative Brick Kit (5 Options)
Four Optional Premium Fronts
Five Optional Finishing Trims
Three Optional Accent Colours
Included eFIRE Controller and Remote Control
Exclusive NIGHT LIGHT™
Included Heat Circulating Blower
Designed For TVs
Made in Ontario/Canada
Natural gas and propane models available. Ask your local Napoleon dealer for more information.
Specifications
SKU: AX36NTE
Model
Altitude™ X 36
Warranty*
President's Limited Lifetime Warranty *
Fuel Type
Natural Gas
Heat Output (Max.)
36,500 BTU
Viewing Area
35.25 x 33.13 in (89.54 x 84.15 cm)
Framing Width‡
35.75 in (90.81 cm)
Framing Height‡
43.63 in (110.81 cm)
Framing Depth‡
19 in (48.26 cm)
Width
35.25 in (89.54 cm)
Height
42.44 in (107.79 cm)
Depth
18.75 in (47.63 cm)
Heat Management
LHAD
* Please refer to Warranty page for full information.
‡ Minimum framing dimensions. For installation instructions, please refer to your installation manual.
No. It vents horizontally through a wall or vertically through the roof with sealed direct vent pipe, so it can go into virtually any room — no existing chimney, flue, or hearth required.
How much heat does the Altitude X 36 put out?
Up to 36,500 BTU, delivered through an extra-tall 35.25 x 33.13 in glass viewing area. Its LHAD heat-management system lets an installer redirect some of that heat, protecting the wall above for artwork or a television.
What does it cost to run the Altitude X 36 per hour?
Expect roughly 0.36 therms of natural gas per hour at full output — about 50–60 cents per hour at typical U.S. gas prices, dropping as you lower the flame.
How do you clean the glass on the Altitude X 36?
Once or twice a season, let the unit cool fully, remove the glass front per the manual, and clean the inside surface with a gas-fireplace glass cleaner — never household ammonia cleaners, which can etch the coated glass.
What framing does the Altitude X 36 need?
Minimum framing is 35.75 in wide x 43.63 in high x 19 in deep; the fireplace measures 35.25 x 42.44 x 18.75 in. Its shallow 19 in depth keeps the chase footprint small for a fireplace with this much glass.
What warranty comes with the Altitude X 36?
Napoleon backs it with the President’s Limited Lifetime Warranty, included in full when you buy from us as an authorized dealer. Compare similar models in our direct vent fireplace range.
Can the Altitude X 36 heat a whole house?
It is designed as a zone heater rather than a whole-house furnace. Its 36,500 BTU output can carry the main living area — often letting you lower the central thermostat — but bedrooms behind closed doors will still rely on your primary heating system.
Shipping / Freight / Return Info
Same-Day / 24 hour shipping
Same-Day/24 hour shipping - If we have the product in stock, we can ship same day if ordered before 12pm Monday - Friday (CST).
Freight Claims Policy
Please follow these very important steps when it comes to Freight Items that are damaged or missing
Open and inspect the order while the delivery driver is present. If delivery driver does not provide sufficient time to do so, please notate the delivery receipt.
By signing the delivery receipt without noting any damage or missing items, you confirm that your order arrived complete and in excellent condition.
Record any damage or missing pieces directly on the delivery receipt.
Do not discard damaged item(s) or any original packaging. For severe damage, write “Refused due to damage” on the delivery receipt and contact us immediately.
Report any damage within two business days, including delivery details and photos showing the issue
Damaged item(s) must be returned within 30 days. Failure to return them will result in a charge to the original payment method.
Return Merchandise Authorization Policy
Please follow these very important steps when Returning Items. Contact our team.
Submit your return request within 30 days of delivery.
You will receive an email within 1-2 business days confirming whether your return request has been approved or denied.
Please also note that a 20% restocking fee may apply to approved returns
If approved, you will receive an itemized Return Authorization, return shipping labels (if requested), and detailed instructions within 1–2 business days
From the date this email is received, you will have 14 days to return the product.
Once our distributor receives and inspects the returned item(s), your refund will be issued within 1–2 weeks
Items returned outside of this process or time frame are not eligible for a refund.